Privacy Policy

EARTHCRAFT CONSTRUCTION INC

PRIVACY POLICY

Effective Date: October 29th, 2025
Last Updated: October 29th, 2025

INTRODUCTION

EarthCraft Construction LLC ("EarthCraft," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us about our construction services.

Please read this Privacy Policy carefully. By using our website or providing us with your information, you consent to the practices described in this policy.

If you do not agree with the terms of this Privacy Policy, please do not access the website or provide us with your personal information.

1. COMPANY INFORMATION

Legal Name: EarthCraft Construction, Inc
Principal: Jon Clark

Mailing Address:
PO Box 9613, Boise, ID 83706

Contact Information:
Phone: (208) 391-3754
Email: [email protected]

Service Areas: Idaho and Oregon

2. INFORMATION WE COLLECT

We collect information that you provide directly to us and information that is automatically collected when you use our website.

2.1 Information You Provide to Us

We collect information you voluntarily provide when you:

Fill out contact forms on our website

Send us emails or call us

Schedule consultations or meetings

Request preliminary plans or estimates

Subscribe to our newsletter or updates (if applicable)

Participate in surveys or provide feedback

This information may include:

Contact Information: Name, email address, phone number, mailing address

Project Information: Project location, type of project (new build, remodel, etc.), timeline, budget range

Communication Preferences: How you prefer to be contacted

Other Information: Any additional information you choose to provide in communications with us

2.2 Information Collected Automatically

When you visit our website, certain information is automatically collected, including:

Device & Browser Information:

IP address

Browser type and version

Operating system

Device type (desktop, mobile, tablet)

Screen resolution

Usage Information:

Pages you visit on our website

Time and date of your visit

Time spent on pages

Links you click

Referring website (how you found us)

Search terms used to find our website

Cookies & Tracking Technologies:

Cookies (small data files stored on your device)

Web beacons

Pixel tags

Local storage

See Section 8 for detailed information about cookies.

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as:

Social media platforms (if you interact with our social media)

Public databases

Marketing partners or referral sources

Professional references or past clients (if provided with your consent)

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

3.1 To Provide Services & Communicate

Respond to your inquiries and contact requests

Schedule consultations and site visits

Provide preliminary estimates and project information

Discuss project requirements and feasibility

Send project updates and communications

Provide customer service and support

3.2 To Improve Our Website & Services

Understand how visitors use our website

Analyze website traffic and user behavior

Improve website functionality and user experience

Develop new features and services

Test and troubleshoot technical issues

3.3 For Business Operations

Maintain records of communications and consultations

Prepare preliminary plans and proposals

Process and manage construction contracts (if you become a client)

Maintain project files and documentation

Comply with legal obligations and industry regulations

Protect against fraud and unauthorized access

3.4 For Marketing & Communications (With Your Consent)

Send newsletters, updates, or promotional materials (only if you opt in)

Share information about our services and building philosophy

Showcase completed projects (with client permission)

Maintain relationships with past and prospective clients

You may opt out of marketing communications at any time (see Section 10).

3.5 Legal & Safety Purposes

Comply with applicable laws and regulations

Respond to legal requests (subpoenas, court orders, etc.)

Enforce our Terms of Service

Protect our rights, property, and safety

Prevent fraud or illegal activity

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us with business operations, including:

Website Hosting: Providers who host our website and data

Email Services: Platforms used to send and receive emails

Analytics Services: Tools like Google Analytics that help us understand website usage

Communication Tools: Phone systems, scheduling software, video conferencing

Cloud Storage: Services where we store project files and documentation

Payment Processors: If you make payments for preliminary plans or services

These service providers are contractually obligated to:

Use your information only for the purposes we specify

Maintain confidentiality and security of your information

Comply with applicable privacy laws

4.2 Project-Related Sharing

If you enter into a construction contract with us, we may share relevant information with:

Architects and designers working on your project

Subcontractors and suppliers (only information necessary for the project)

Permitting and regulatory authorities

Inspectors and code enforcement officials

Lenders or financial institutions (if you authorize us to do so)

4.3 Business Transfers

If EarthCraft Construction is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. You will be notified via email and/or website notice of any such change in ownership or control.

4.4 Legal Requirements

We may disclose your information if required by law or if we believe in good faith that such action is necessary to:

Comply with legal obligations (court orders, subpoenas, regulatory requests)

Protect and defend our rights or property

Prevent or investigate possible wrongdoing

Protect the safety of users or the public

Protect against legal liability

4.5 With Your Consent

We may share information in other circumstances with your explicit consent. For example:

Sharing photos of your completed project as a portfolio piece (only with written permission)

Providing your contact information to specific vendors at your request

Using your testimonial in marketing materials (with your approval)

4.6 Aggregate & De-Identified Data

We may share aggregate, anonymized, or de-identified information that cannot reasonably be used to identify you. For example, we might share statistics about website traffic or general project trends.

5. DATA RETENTION

5.1 How Long We Keep Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

Inquiry/Contact Information: We keep contact form submissions and inquiry records for up to [3 years] or until you request deletion

Client Project Records: If you become a client, we maintain project records for [7-10 years] or as required by law and professional standards

Website Analytics: Typically retained for [26 months] (Google Analytics default)

Marketing Communications: Retained until you unsubscribe or request deletion

Legal or Tax Records: Retained as required by applicable laws (typically 7 years for tax purposes)

5.2 Secure Deletion

When we no longer need your information, or upon your valid deletion request, we will securely delete or anonymize it in accordance with industry best practices.

6. DATA SECURITY

6.1 How We Protect Your Information

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

Our security measures include:

Secure Socket Layer (SSL) encryption for data transmission

Secure servers and databases with access controls

Regular security assessments and updates

Employee training on data privacy and security

Password protection and authentication measures

Backup systems to prevent data loss

6.2 Limitations

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

You are responsible for:

Maintaining the confidentiality of any passwords or account credentials

Notifying us immediately of any unauthorized access or security breach

Using secure internet connections when transmitting sensitive information

6.3 Third-Party Security

We are not responsible for the security practices of third-party websites or services linked from our website. Please review their privacy policies before providing information to them.

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information.

7.1 General Rights

You have the right to:

Access: Request a copy of the personal information we hold about you

Correction: Request correction of inaccurate or incomplete information

Deletion: Request deletion of your personal information (subject to legal exceptions)

Opt-Out: Opt out of marketing communications at any time

Object: Object to certain processing of your information

Restrict: Request that we limit how we use your information

Data Portability: Receive your information in a structured, commonly used format (where applicable)

7.2 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: [email protected]
Phone: (208) 391-3754
Mail: PO Box 9613, Boise, ID 83706

We will respond to your request within 30 days.

7.3 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: You can request information about:

Categories of personal information collected

Sources of personal information

Business purposes for collecting information

Categories of third parties with whom we share information

Specific pieces of personal information we've collected

Right to Delete: Request deletion of your personal information (with certain exceptions)

Right to Opt-Out: Opt out of the "sale" of personal information (Note: We do not sell personal information)

Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise CCPA rights:
Email: [email protected]
Subject Line: "CCPA Privacy Request"

7.4 Nevada Privacy Rights

Nevada residents have the right to opt out of the sale of certain covered information. We do not sell personal information as defined by Nevada law.

7.5 European Privacy Rights (GDPR)

Our website does not service the EU.

Legal Basis for Processing:

Consent: When you provide explicit consent (e.g., marketing communications)

Contract: To enter into or perform a construction contract

Legitimate Interests: To operate our business, improve services, and prevent fraud

Legal Obligation: To comply with applicable laws

Additional GDPR Rights:

Right to withdraw consent at any time

Right to lodge a complaint with a supervisory authority

Right to data portability

International Data Transfers: If we transfer your data outside the EEA, we ensure appropriate safeguards are in place.

8. COOKIES & TRACKING TECHNOLOGIES

8.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences and improve your experience.

8.2 Types of Cookies We Use

Essential Cookies (Always Active):

Required for website functionality

Cannot be disabled without breaking website features

Examples: Session cookies, security cookies

Analytics Cookies:

Help us understand how visitors use our website

Collect anonymous information about page views, traffic sources, and user behavior

We use Google Analytics [or specify other analytics tools]

Functionality Cookies:

Remember your preferences and settings

Examples: Language preference, accessibility settings

Marketing Cookies (With Your Consent):

Track your visits across websites

Used to display relevant advertisements

May be set by third-party advertising networks

8.3 Third-Party Cookies

Our website may use third-party services that set their own cookies:

Google Analytics: Tracks website usage and traffic sources

Google Maps: If we embed maps on our site

Social Media Plugins: If we include Facebook, Instagram, or other social media buttons

[Other Services]: [List any other third-party services]

8.4 Cookie Management

How to Control Cookies:

Browser Settings: Most browsers allow you to:

Block all cookies

Block third-party cookies only

Delete cookies after you close your browser

Receive notifications when cookies are set

Access these settings through your browser's privacy or security settings.

Opt-Out Tools:

Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout

Network Advertising Initiative: http://www.networkadvertising.org/choices/

Digital Advertising Alliance: http://www.aboutads.info/choices/

Note: Disabling cookies may affect website functionality and your user experience.

8.5 Do Not Track Signals

Some browsers include "Do Not Track" (DNT) signals. Our website does not currently respond to DNT signals. If industry standards for responding to DNT signals are established, we will update this policy accordingly.

9. CHILDREN'S PRIVACY

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected]. We will promptly delete such information from our records.

10. YOUR COMMUNICATION CHOICES

10.1 Marketing Communications

If you receive marketing emails or newsletters from us, you may opt out at any time by:

Clicking the "unsubscribe" link at the bottom of any marketing email

Emailing us at [email protected] with "Unsubscribe" in the subject line

Calling us at (208) 391-3754

Please note: Even if you opt out of marketing communications, we may still send you:

Transactional communications (project updates if you're a client)

Responses to your inquiries

Important notices about our services or policies

Legally required communications

10.2 Text Messages

If you provide us with your phone number and consent to receive text messages, you may opt out by:

Replying "STOP" to any text message

Contacting us directly to remove your number

10.3 Phone Calls

If you prefer not to receive phone calls, please let us know and we will note your preference.

11. THIRD-PARTY WEBSITES & LINKS

Our website may contain links to third-party websites (manufacturers, suppliers, resources, regulatory agencies, etc.). This Privacy Policy does not apply to those websites.

We are not responsible for:

Privacy practices of third-party websites

Content or accuracy of information on external sites

Security of information you provide to third parties

We recommend: Reading the privacy policies of any third-party websites you visit.

12. CHANGES TO THIS PRIVACY POLICY

12.1 Right to Modify

We reserve the right to update or modify this Privacy Policy at any time to reflect:

Changes in our practices

New legal requirements

Technological developments

Changes to our services

12.2 Notice of Changes

When we make changes to this Privacy Policy:

We will update the "Last Updated" date at the top

Material changes will be communicated via email (if we have your email address) or prominent notice on our website

Your continued use of our website after changes constitutes acceptance of the updated policy

12.3 Reviewing Changes

We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information.

13. BUSINESS CONTACT INFORMATION

This Privacy Policy covers personal information collected from individuals. If you are a business entity (subcontractor, supplier, etc.) providing business contact information, different terms may apply under applicable law.

14. CALIFORNIA "SHINE THE LIGHT" LAW

California Civil Code Section 1798.83 permits California residents to request certain information about disclosure of personal information to third parties for direct marketing purposes.

We do not share personal information with third parties for their direct marketing purposes without your explicit consent.

15. CONTACT US ABOUT PRIVACY

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Privacy Inquiries:

Email: [email protected]
Subject Line: "Privacy Policy Question"

Phone: (208) 391-3754

Mail:
EarthCraft Construction, Inc
Attn: Privacy Matters
PO Box 9613, Boise, ID 83706

Response Time: We will respond to privacy inquiries within 30 days.

16. CONSENT & ACKNOWLEDGMENT

BY USING OUR WEBSITE OR PROVIDING US WITH YOUR PERSONAL INFORMATION, YOU ACKNOWLEDGE THAT:

✓ You have read and understood this Privacy Policy
✓ You consent to the collection, use, and disclosure of your information as described
✓ You understand your privacy rights and how to exercise them
✓ You may withdraw consent or request deletion at any time (subject to legal exceptions)

SUMMARY OF KEY POINTS

What information do we collect?
Contact information, project details, and website usage data

How do we use your information?
To respond to inquiries, provide services, improve our website, and communicate with you

Do we share your information?
Only with service providers, project-related parties (with consent), or as required by law. We do not sell your information.

How long do we keep your information?
As long as necessary for business purposes or as required by law, typically 3-10 years

What are your rights?
Access, correction, deletion, opt-out of marketing, and other rights depending on your location

How do we protect your information?
Through encryption, secure servers, access controls, and regular security updates

Do we use cookies?
Yes, for essential functionality, analytics, and with your consent for marketing

Who can you contact?
[email protected] or (208) 391-3754

Last Updated: October 29th, 2025

Version: 1.0

© 2025 EarthCraft Construction, Inc. All rights reserved.